Most of products available at desertfoxoffroad.com are returnable, provided they are returned in fully re-saleable condition with all original packaging, paperwork and parts in new and unused condition. You can return products within 7 days of receipt of the product in original, undamaged packaging.
Returned product(s) should be in a fully re-saleable condition, with all original packaging, paperwork and parts in new and unused condition, items not returned in the above condition will fail inspection and a refund will not be issued. The customer is responsible for return shipping costs. Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.
Refunds will be done through Original Mode of Payment
Damages & Returns
Please immediately inspect your purchase upon delivery. Any shipping damages must be reported to us within 7 days. Shipping Damages noted after 7 days cannot be submitted for claim. Please retain all packaging and send photos if possible.
Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All returns must be in new and unused condition.
It is the customer’s responsibility to remove the product from the vehicle. The product/s must be returned in the original packaging.
To complete your return, we require a receipt or proof of purchase. No returns will be accepted without prior authorization.